Privacy policy

1. Introduction
The Sudarshan Sanchari Foundation (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share the information you provide when you visit our website (the “Site”), make a donation, or purchase products from us. We value the trust you place in us and are dedicated to handling your data with care and respect.

2. Information We Collect
We may collect personal information from you in the following ways:

Information You Provide Directly:

Donors: When you make a donation, we collect personal information such as your name and email address. Financial information (like credit/debit card details) is collected and processed directly by our secure payment gateway, Razorpay, and is not stored on our servers.

Customers: When you purchase products (e.g., T-shirts, postcards), we collect your name, email address, shipping address, and phone number to process and deliver your order.

Contact Forms: When you contact us through forms on our Site, we collect your name, email address, and any other information you choose to provide in your message.

Information Collected Automatically:

Cookies and Tracking Technologies: Like many websites, we may use cookies, log files, and other technologies to collect information about your browsing activity, such as your IP address, browser type, pages visited, and the duration of your visit. This helps us understand how visitors use our Site and improve its functionality.

3. How We Use Your Information
We use the information we collect for the following purposes:

To Process Transactions: To process your donations and product orders, including shipping and delivery.

To Communicate with You: To send you acknowledgments for your donations, updates on your orders, and information about our projects and campaigns. You may opt out of our email communications at any time.

To Improve Our Website: To analyze website traffic and user behavior, allowing us to enhance the user experience and the effectiveness of our content.

For Legal and Compliance Purposes: To comply with applicable laws and regulations and to maintain records as required for a non-profit organization in India.

4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We will only share your information in the following limited circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (Razorpay), and fulfilling orders (e.g., courier services). These providers are contractually obligated to protect your data and use it only for the services they provide to us.

For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights, property, or safety of the foundation, our users, or the public.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All financial transactions are processed through a secure, encrypted gateway. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices
You have the right to access, update, or request the deletion of your personal information. You can also opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the information provided on our “Contact Us” page.